Welcome To Pentland Housing Association Ltd

We’re so much more than just the leading housing provider in Caithness

Pentland Housing Association is the leading provider of housing in Caithness and we currently manage over 500 properties in Wick and Thurso. However, there’s so much more to our organisation than just providing good quality, affordable housing, and we increasingly see part of our role in the community as being one which helps develop employment opportunities and economic growth.

But we never lose sight of our original aims as purely a housing association, and indeed we continue to strive to always provide first class service to our tenants.

To read about our performance, please click here which will take you to the Scottish Housing Regulator website, where you can see how Pentland Housing Association, your landlord is performing.

Emergency Repairs Outwith office hours

07802 930 685

Only use this number to report emergency repairs which cannot wait until the office re-opens. Generally an emergency repair is one that is necessary to prevent serious damage to the building, immediate danger to health, risk to safety, or risk of serious loss or damage e.g. fire, flood, gas leak, break-in.

Complaints Policy
Annual Report - 2015
Annual Health Check - 2015
Annual Report - 2014
Annual Report - 2013

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Tenants' Zone

These links provide information for our current tenants

    » How to pay your rent
    » Your Tenancy
    » Consultation with tenants
    » Pressured Area Status   
Housing Support Advice   
Hi-Scot Credit Union   
Energy Advice


Use the links here to find information about repairs

    » Information about reporting a repair
    » Report a repair
    » Right to repair scheme
    » Freezing Conditions


The following links provide information on our services

    » Care and repair
    » Handyperson
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