E : pha@pentlandhousing.co.uk
T : 01847 892 507
F : 01847 893 221

Welcome To Pentland Housing Association Ltd

Pentland Housing Association is the leading provider of housing in Caithness and we currently manage 498 properties in the area. However, there’s so much more to our organisation than just providing good quality, affordable housing and we increasingly see part of our role in the community as being one which helps develop employment opportunities and economic growth.
However we never lose sight of our original aims as purely a housing association, and indeed we continue to strive to always provide first class service to our tenants.
To read about our performance, please click here which will take you to the Scottish Housing Regulator website, where you can see how Pentland Housing Association is performing.

Office Closure

Due to recent Scottish Government guidelines our office (37-39 Traill Street, Thurso) is now closed with our staff working from home.  Should you require to speak with a member of staff please phone 01847 892507 or email pha@pentlandhousing.co.uk.  Rent payments can still be made over the phone on a Tuesday and Thursday morning between 9am to 12pm on our Rent Line 01847 807115

Office Opening on a Tuesday and Thursday morning will be reviewed in February.

We apologise for any inconvenience caused.


Pentland tenants vote YES to transfer to Cairn  

A huge thank you to tenants of Pentland Housing Association who have voted overwhelmingly in favour of a transfer to Cairn Housing Association.  The transfer will deliver £6.3 million of investment in tenants’ homes and the local community, alongside a locked in five-year affordable rent guarantee and continued local services delivered by a new combined team based in Thurso.

The tenant ballot closed on Tuesday 2nd November and once counted by Civica Election Services, a resounding 91.9% of votes were in favour of the partnership on an exceptionally high turnout of 73.4%.

 For more information please visit our ‘Transfer to Cairn’ page.


Scottish Housing Regulator invites applications for volunteer Tenant Advisors to help inform the future of social housing in Scotland  

The Scottish Housing Regulator (SHR), with the support of the Tenants Information Service (TIS), has launched a Scotland wide advertising campaign on 10 January to recruit 12 new independent, voluntary Tenant Advisors to help inform the work of the SHR.

Further details can be found here –

Scottish Housing Regulator invites applications for volunteer Tenant Advisors to help inform the future of social housing in Scotland | Scottish Housing Regulator

Get Involved

Interested in having your say? Get involved with our Tenant Participation Group!

Pentland Housing Association are   looking to form a tenant participation group who will be invited to attend  virtual meetings with our TPAS  Representative, Lesley Baird. The meetings will give you an opportunity to discuss and provide feedback on the potential partnership between Pentland Housing Association and Cairn Housing Association. 

If you are interested in becoming a member of the group, please contact Gael McCaffery on either 01847 807 109 or gael@pentlandhousing.co.uk for further information.  Or click here to find out more.

Happy Tenant


Pentland Community Enterprises Board Member

Candidate Information Pack
Membership Application Form

Pentland Housing Association Board Member

Candidate Information Pack
Membership Application Form

Latest news

Friday, 7 May 2021

For the Covid-19 returns made to Scottish Housing Regulator in 2020/21 please click here.

Tuesday, 23 February 2021

Please click here to view the Energy Action Scotland, "Keep Warm and Well in Winter" leaflet.

Wednesday, 9 December 2020 

For our latest Winter Newsletter please click here

Tuesday 25 August 2020 

The upgrading of Smoke and Heat Detector work are to be carried out by Graham Anderson Electrical on behalf of Pentland Housing Association under new Government Legislation. All tenants have been notified of the works, please click here to view the letter to sent to tenants and click here to view the Notification of the Contruction Project.

Thursday, 16 July 2020 

Home Visits - Please click here to read more on how you can help PHA staff prepare for a visit to your home to ensure we can continue to provide our services.

Monday, 13 July 2020 

Please click here to view the Open letter to Council, Housing Association and Housing Co-operative tenants in Scotland provided by the Scottish Government.

Monday 29 June 2020

Pentland Housing Association have introduced a limited hardship fund that we will operate during the Coronavirus crisis period to provide assistance to those tenants who are finding it difficult to cope financially due to a related loss of income.

To view the application form and further detail please click here.

Friday 20th March 2020


Cairn Housing Association and Pentland Housing Association are pausing partnership discussions that would have seen Pentland homes and services transferring to Cairn. At a time when social housing providers are responding to the significant challenges posed by the Covid-19 coronavirus pandemic, the focus of both organisations must be on ensuring essential services are provided to tenants and other customers.

Cairn and Pentland hope to resume discussions, and continue to assess the potential business case in the best interests of tenants, later in 2020

Thursday 19th March 2020


Pentland Housing Group will close our offices on Friday 20th March at 5pm for the foreseeable future due to the corona virus pandemic.

Read more                                           
Business Operations Advice

Thursday 27th February 2020

We have published updates regarding the Options Appraisal with Cairn Housing Association

Read more

Thursday 31st October 2019

Pentland Housing Association has completed their Annual Assurance Statement.

Read more

Monday 28th October 2019

Pentland Housing Association have published their 2019 Annual Report and Health Check.

Read more

Thursday 26th September 2019

Pentland Housing Association carried out a Home Point Survey to gather information about our tenants and services, here are the results.

Read more

Friday, 30th August 2019

Pentland Housing Association are exploring the possibility of a transfer to Cairn Housing Association.

Read more

Wednesday, 12th June 2019

Pentland Housing Association is looking to develop a constitutional partnership with another Housing Association

Read more

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Pentland Housing Association
37-39 Traill Street
KW14 8EG

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Office Opening Times

Monday to Friday
9.00 AM to 5.00 PM

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