E : pha@pentlandhousing.co.uk
T : 01847 892 507
F : 01847 893 221

COVID 19 Update as of Tuesday 5 January 2021 

Following the latest UK Government advice, the majority of our staff will return to a working from home base and business operations will be reviewed at the end of January. This approach will allow us to reduce the risk of spreading the virus, while also ensuring that we are able to deliver essential customer services. Our offices will remain closed under the current advice until further notice. Please click here for further detail on business operations. To find out how you can help PHG staff prepare for a visit to your home if required, to ensure we can continue to provide our services please click here.

Welcome To Pentland Housing Association Ltd

Pentland Housing Association is the leading provider of housing in Caithness and we currently manage 498 properties in the area. However, there’s so much more to our organisation than just providing good quality, affordable housing and we increasingly see part of our role in the community as being one which helps develop employment opportunities and economic growth.
However we never lose sight of our original aims as purely a housing association, and indeed we continue to strive to always provide first class service to our tenants.
To read about our performance, please click here which will take you to the Scottish Housing Regulator website, where you can see how Pentland Housing Association is performing.

Partnership Progress Update 

Pentland Housing Association has resumed talks with Cairn Housing Association about a potential transfer of their homes and services to Cairn.

Talks on the proposed partnership were paused at the outbreak of the COVID-19 pandemic but both organisations are now keen to return to discussions about how best to serve future housing needs in Caithness.  Detailed proposals will be put to tenants ahead of a ballot next year.

Jim Hair, Chair of the Pentland Housing Association Board said:

“I believe the proposed transfer would combine the strengths of Pentland and Cairn into one organisation.  This move would bring considerable benefits to our tenants including an affordable rent guarantee, guaranteed investment in homes, and continued local services from an office in Thurso.  It’s vitally important now that tenants get involved, so that they can influence the detail of the proposal that will come to them in a formal ballot next year.”

Don Jamieson, Chair of the Cairn Housing Association Board said:

“It has been great to return to very positive discussions with our colleagues at Pentland Housing Association.  There is a collective will to focus on the needs of tenants, and a big emphasis on involving them at every stage.  We hope to hear now from tenants about their priorities for their homes and how services will be provided in the future.”

The Tenant Participation Advisory Service (TPAS) has been appointed by Pentland as their independent tenant advisors.  TPAS are opening up a variety of ways for Pentland tenants to get in touch and share their views and priorities for the partnership.

Lesley Baird, Chief Executive of TPAS said:  

We are encouraging all tenants to share their views on the future of their homes and services.  Tenants need to be key partners in this process and we will be using a variety of ways to meet and speak to tenants to ensure their voices are heard.  We’re not able to meet face to face at the moment but we’ll be making good use of technology to ensure tenants voices are heard.  Our first online pop in sessions will be on 8 th December and there will be more opportunities to get participate in the months ahead.  Tenants should keep an eye out for a bulletin with more details of how to get involved.  They can give me a call on 0800 049 5761 or visit Pentland Housing Association’s website for more information at www.pentlandhousing.co.uk ."

 Please click here to view TPAS Partnership Progress Update Newsletter which was sent to our tenants 

To view the engagement plan please click here

The office premises are closed for the foreseeable future due to current Covid-19 guidlines.

Please see our latest news section below for more information.

Get Involved

Interested in having your say? Get involved with our Tenant Participation Group!

Pentland Housing Association are   looking to form a tenant participation group who will be invited to attend  virtual meetings with our TPAS  Representative, Lesley Baird. The meetings will give you an opportunity to discuss and provide feedback on the potential partnership between Pentland Housing Association and Cairn Housing Association. 

If you are interested in becoming a member of the group, please contact Gael McCaffery on either 01847 807 109 or gael@pentlandhousing.co.uk for further information.  Or click here to find out more.

Happy Tenant


Pentland Community Enterprises Board Member

Candidate Information Pack
Membership Application Form

Pentland Housing Association Board Member

Candidate Information Pack
Membership Application Form

Latest news

Tuesday, 23 February 2021

Please click here to view the Energy Action Scotland, "Keep Warm and Well in Winter" leaflet.

Wednesday, 9 December 2020 

For our latest Winter Newsletter please click here

Tuesday 25 August 2020 

The upgrading of Smoke and Heat Detector work are to be carried out by Graham Anderson Electrical on behalf of Pentland Housing Association under new Government Legislation. All tenants have been notified of the works, please click here to view the letter to sent to tenants and click here to view the Notification of the Contruction Project.

Thursday, 16 July 2020 

Home Visits - Please click here to read more on how you can help PHA staff prepare for a visit to your home to ensure we can continue to provide our services.

Monday, 13 July 2020 

Please click here to view the Open letter to Council, Housing Association and Housing Co-operative tenants in Scotland provided by the Scottish Government.

Monday 29 June 2020

Pentland Housing Association have introduced a limited hardship fund that we will operate during the Coronavirus crisis period to provide assistance to those tenants who are finding it difficult to cope financially due to a related loss of income.

To view the application form and further detail please click here.

Friday 20th March 2020


Cairn Housing Association and Pentland Housing Association are pausing partnership discussions that would have seen Pentland homes and services transferring to Cairn. At a time when social housing providers are responding to the significant challenges posed by the Covid-19 coronavirus pandemic, the focus of both organisations must be on ensuring essential services are provided to tenants and other customers.

Cairn and Pentland hope to resume discussions, and continue to assess the potential business case in the best interests of tenants, later in 2020

Thursday 19th March 2020


Pentland Housing Group will close our offices on Friday 20th March at 5pm for the foreseeable future due to the corona virus pandemic.

Read more                                           
Business Operations Advice

Thursday 27th February 2020

We have published updates regarding the Options Appraisal with Cairn Housing Association

Read more

Thursday 31st October 2019

Pentland Housing Association has completed their Annual Assurance Statement.

Read more

Monday 28th October 2019

Pentland Housing Association have published their 2019 Annual Report and Health Check.

Read more

Thursday 26th September 2019

Pentland Housing Association carried out a Home Point Survey to gather information about our tenants and services, here are the results.

Read more

Friday, 30th August 2019

Pentland Housing Association are exploring the possibility of a transfer to Cairn Housing Association.

Read more

Wednesday, 12th June 2019

Pentland Housing Association is looking to develop a constitutional partnership with another Housing Association

Read more

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Pentland Housing Association
37-39 Traill Street
KW14 8EG

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Monday to Friday
9.00 AM to 5.00 PM

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